Privacy Policy

Who we are
Kelvin Timber Toolbox is operated by Kelvin Timber. Our website address is: https://toolbox.kelvintimber.co.uk.

What data we collect

We collect the following types of information:

• Trade account information: When trades register for a directory listing, we collect the details entered in the registration form, such as business name, contact details, and services offered.
• Customer enquiries: When visitors contact us through forms on the site, we collect the information they provide in order to respond.
• Technical data: Cookies and analytics data are used to improve website performance. This may include anonymised information about how the site is used.

We do not knowingly collect sensitive personal data.

How we use your data

We use the data collected to:

• Publish and manage trade listings in our directory.
• Respond to enquiries and provide customer support.
• Monitor and improve the performance and security of our website.
• Comply with legal obligations.

How long we retain your data

• Trade directory accounts remain active while your account is active. If you close your account, we remove your information from the directory.
• Contact form enquiries are retained for up to 12 months.
• Analytics data is anonymised and stored according to Google’s policies.

Your rights

Under UK and EU data protection law, you have the right to:

• Request a copy of the personal data we hold about you.
• Request that we correct or delete your data.
• Withdraw consent for processing where applicable.
• Lodge a complaint with the Information Commissioner’s Office (ICO) if you are unhappy with how we handle your data.

To exercise your rights, please contact us at: [your email address].

Sharing your data

We do not sell or trade your personal information.
We may share limited data with trusted third parties to provide services, such as:

• Email delivery: Brevo (for newsletters and trade communications).
• Analytics: Google Analytics (to understand how the site is used).

These third parties process data on our behalf and in accordance with GDPR.

Cookies

This site uses cookies to:

• Enable core website functionality.
• Improve user experience.
• Collect anonymised analytics data.

You can manage or block cookies through your browser settings.

Data security

We take reasonable measures to protect your data, including SSL encryption, firewall protection, and restricted access to administrative areas of our website.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page.